Zumr

Safety and confidence behind the wheelOur commitment to drivers

Zumr is dedicated to keeping you safe on the road. Our technology enables us to focus on the safety of drivers like you before, during, and after every trip.

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Helping to keep you safeNew safety features

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Share my trip

There’s now an easy way to let friends and family know your whereabouts and trip status. Just go to Settings in the driver app and select Share My Trip.

Learn more
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Before the trip

Picking up passengers

No anonymous pickups

All riders must create an account and provide their name and phone number before they can request a ride. So when you accept a request, you’ll know who you’re picking up and so will we.

Substitute phone numbers

In many locations around the world, Zumr uses technology that anonymizes rider and driver phone numbers to keep contact details confidential. So when you and your rider need to contact each other, your personal information stays private

On tripGetting to the destination

In-app navigation

When riders enter their destination, you will automatically receive turn-by-turn directions in the app, so you can focus on getting there safely.

Always on the map

GPS data is logged for every trip so we know who you’re driving and where you’re going, which promotes accountability and encourages good behavior.

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After the trip

Always improving the Zumr experience

No change, no hassle

Fares automatically charge the rider’s payment method on file, so for most trips you can avoid using cash altogether. But if a rider pays in cash, the app automatically issues credit so you’ll never have to make change.

Driver feedback

You rate your rider after every trip. We review those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using Zumr.

24/7 support

Our support team is always ready to respond to any questions you may have about your driving experience.

"Knowing that I'm helping keep my passengers and other drivers on the road safe assures me that I'm doing something good."

Christine, Driver from Pittsburgh*

There for youSafety never sleeps

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Rapid response

Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.

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Rapid response

Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.

Drive safely with Zumr

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The information provided on this web page is intended for informational purposes only and the features described may not be available in your country, region, or city, or with your version of the Zumr app. It is subject to change and may be updated without notice.

*Image provided by Dave Issod Photography.